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Delivery
Delivery
Delivery info
Easy European delivery with 365-day free returns & exchanges.All orders ship from our Netherlands warehouse. There is no extra tax or duty to pay.We use Asendia for deliveries depending on your location.We ship on weekdays, usually within 48 hours of placing your order. Country Delivery Cost Per Order Albania €12 Austria €8 Belgium €6 Bulgaria €7 Croatia €7 Cyprus €10 Czechia €7 Denmark €11 Estonia €12 Finland €12 France €5 Germany €5 Greece €11 Hungary €11 Iceland €15 Ireland €7 Italy €7 Latvia €12 Lithuania €8 Luxembourg €7 Malta €12 Netherlands €4 Norway €15 Poland €10 Portugal €8 Romania €8 Slovakia €11 Slovenia €11 Spain €7 Spain (Islands) €12 Sweden €11 Switzerland €12When your order ships, we will let you know by email with a tracking number.For your peace of mind, all deliveries are insured. We will always replace or refund your delivery if there is a problem.For more info about our deliveries please visit our Help CentreThis is our 🇪🇺 Europe website. Click here to change the store. ReturnsWe offer 365-day free returns & exchanges in Europe.Our service is paper-free. You don't need a returns form.For most return locations, you will not need a printer.You can exchange your order free of charge as often as you need.We will usually process an exchange or refund a few days after you have given your parcel to the return courier.Please return items in the same condition they were sent. We cannot accept visibly worn items unless there is a quality issue.We suggest trying on your purchase at home before wearing it out.For your peace of mind, we will always refund, replace or try to repair your purchase if you are unhappy at any point. Click here to make a return or exchange For more info about our returns please visit our Help Centre
Our deliveries and packaging
We do not use plastic bags or plastic packaging. Everything we send your order in is paper or cardboard, and can be recycled with your household paper collection.When you receive and open your parcel you can expect the following: Untreated paper shipping bags Untreated cardboard boxes Document packs with water-based adhesive and paper backing Untreated paper parcel tape We measure the greenhouse gas emissions from our deliveries and returns as part of our overall footprint, set targets to reduce them each year, and report our progress. This is certified through The Climate Label.
Can you deliver to my work address?
We can deliver to your work address or another address that is convenient for you.
Ordering for a gift
We do not include the following in your deliveryWe do not include an invoiceWe do not include a delivery noteWe do not include returns formsOur deliveries and returns are paper free to save resources.Deliveries are branded with WVS tape and often have our logo on the outside of the box or paper envelope, so they are not discreet. We recommend sending your delivery to another address if it is for a surprise.We are sorry right now, we do not provide a gift slip service. We cannot include personalised notes or messages with a delivery.