Deliveries & Returns

Deliveries

Easy European delivery with 365-day free returns & exchanges.

All orders ship from our Netherlands warehouse. There is no extra tax or duty to pay.

We use Deutsche Post, DHL Parcel and DHL Express for deliveries depending on your location.

For Germany, we can also deliver to Packstations.

We ship on weekdays, usually within 48 hours of placing your order.

When your order ships, we will let you know by email with a tracking number.

For your peace of mind, all deliveries are insured. We will always replace or refund your delivery if there is a problem.

Like everything we make and do, our deliveries and returns are certified carbon-neutral.

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We offer 365-day free returns & exchanges in Europe.

Our service is paper-free. You don't need a returns form.

For most return locations, you will not need a printer.

You can exchange your order free of charge as often as you need.

We will usually process an exchange or refund a few days after you have given your parcel to the return courier.

Please return items in the same condition they were sent. We cannot accept visibly worn items unless there is a quality issue.

We suggest trying on your purchase at home before wearing it out.

For your peace of mind, we will always refund, replace or try to repair your purchase if you are unhappy at any point.