Finding the perfect fit for your vegan coat is easy with our detailed size guide. On each product page, you'll find a link to the Size Chart next to the size selector. This chart provides a clear guide to help you choose the right size based on your measurements.

To ensure a great fit, also we hand-measure all our coats and provide these measurements for your reference. You can compare these to a similar garment you already own. To do this, simply lay your current coat flat and measure it from the outside. This comparison will help you select the size that best matches your preferred fit.

If you have any questions about sizing or need further assistance, feel free to reach out to our customer service team. We’re here to help you find the perfect fit for your new vegan coat.

Yes, returning our vegan coats is straightforward and free of charge for returning or exchanging as many times as you need. We strive to make the process as smooth as possible for you. Here’s how it works:

1. Easy Returns Process: If you need to return your vegan coat for a refund or exchange, simply use our easy online returns system by clicking here https://willsveganstore.intelligentreturns.net/main/landing
2. 365-Day Returns: We offer a 365-day return period in most countries including UK, USA, Europe, Canada, Australia and New Zealand. This gives you ample time to decide if your vegan coat is the right fit for you.
3. Paperless and Carbon Neutral: Our returns service is paperless (for most locations you will not need a printer and we don’t use paper return forms) and carbon neutral. We aim to minimize our environmental impact while ensuring a quick and efficient process.
4. Fast Processing: Once we receive your return parcel, we typically process refunds or ship replacement items within a few days, wherever your location.

If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team. We're here to ensure that your return experience is seamless and satisfactory.

Great question! While we started as a brand focused on creating vegan options for people's favourite shoes, our mission to promote vegan, ethical and sustainable fashion naturally led us to expand our offerings into vegan coats. Here’s how our product range has grown:

1. Expanding Our Offerings: Initially dedicated to vegan shoes, we’ve expanded our collection to include vegan coats, vegan knitwear, vegan belts and vegan accessories. This growth allows us to provide a more complete slow vegan fashion wardrobe solution, ensuring you can make compassionate choices from head to toe and making it easier to make a positive choice.
2. Same Ethical Standards: Just like our vegan footwear, our vegan coats adhere to the highest standards of quality and ethics. All of our coats are made in Italy using only vegan sustainable materials that are either recycled or natural. Our production process is certified Carbon Neutral, and we employ biodegradable, plastic-free packaging—from paper bags to paper tape—ensuring that every aspect of our product line is eco-friendly.

Listening to You: We genuinely appreciate your feedback. Many of you asked for vegan coats, and we took that to heart. By adding these to our collection, we’re aiming to meet your needs for fashionable, ethical clothing while staying true to our core values of compassion and sustainability. Many of our styles have resolute as a result of a customer contacting us, we are always very happy to hear suggestions for new styles to introduce!

We understand that price is an important factor when shopping for vegan coats, and we want to be transparent about why our vegan coats may cost more than some other options. Here’s why:

1. Premium Sustainable Materials: Our vegan coats are made from high-quality, sustainable materials sourced in Italy that are either recycled or natural. We prioritize using materials that not only look good but also have a lower environmental impact. This commitment to quality and sustainability means investing in materials that are both durable and ethically sourced.
2. Ethical Production in Italy: Each coat is ethically produced in small batches in the heart of Tuscany, Italy. This means our coats are made with exceptional craftsmanship and care, ensuring a high standard of quality. By producing in Italy, we adhere to strict EU laws on employment and environmental standards, which include fair wages, safe working conditions, and sustainable practices.
3. Carbon Neutral and Zero Waste: Our commitment to sustainability extends beyond just the materials we use. Every aspect of our production, from the coats themselves to the packaging, is certified Carbon Neutral. We utilize biodegradable, plastic-free packaging and ensure there is no packaging waste, further contributing to our lower environmental footprint.
4. Attention to Detail: We invest in meticulous design and manufacturing processes to ensure that each coat is not only stylish but also built to last. This includes using advanced construction techniques and high-quality components that provide both comfort and durability.

While our vegan coats may have a higher upfront cost, they offer long-term value due to their durability, timeless design, and ethical production. You’re not just buying a coat; you’re investing in a piece of clothing that aligns with your values and will stand the test of time.

We believe that the higher cost reflects the value of our commitment to sustainable, ethical, and high-quality vegan fashion. We appreciate your support and understanding as we strive to make a positive impact with every product we offer.