The backpack looks nice, but it has the same issue as the Duffel bag - the straps are too long and the bag sits way too low. I am quite short so this is very annoying. Other than that, I got a small issue with the zipper quickly enough, which has now developed into a huge issue - there is a big hole where the zipper is. The backpack is huge, but apparently the zipper can't handle that much stuff in it... I have had it for almost 2 years now, wearing it occasionally, so I am not eligible for a refund I guess, but I am anyway unhappy as I have a 20€ backpack which holds better through years.