The hiking shoes are solid, well-made and potentially very comfortable. But the tongue on the left shoe did not sit flat. The first time I wore them it pressed on the top of my foot so hard that it hurt me to the point of an injury. I cautiously tried them again a few weeks later, this time really working to flatten that part in the hopes that over time it will just sit flat against my foot as it does on the other shoe. My suggestion would be to check that part and if it’s bent or bunched up as it was on mine to contact the company. I didn’t and I’m hoping it resolves over time. The other shoe is perfect and feels great. Also note that if you’re ordering from Canada you will be charged fairly substantial duty.
I am really sorry for the problem with the tongues on your left boot.
For your peace of mind - if at any point you are not happy with your purchase, we will always make a refund, replacement or try to make a repair.
Please let me know if you would like a replacement pair of boots sending out to resolve this issue.
Or if you prefer we could make a 30% refund back to you if you would like to keep this pair, to save on waste and co2 creation.
For the pair you have you are welcome to keep them with any option, to keep for seconds, or to pass to a charity shop or friend.
When possible please let me know how you would like to proceed and if I can be any help at all, just click reply on the email we have sent to you.
I walk a lot and I wear my hiking shoes every day. They are my favourite.
I bought the shoes for my Mum. She is as happy as me with my own shoes. They are very comfortable, firm and hold your feet properly. I would highly recommend.
Je recherchais des chaussures végan de qualité, solides et confortables ... je les ai trouvé ! J'ai commencé par une petite randonnée pour les tester, mais dès le premier essai j'aurai pu faire plus ! Aucune ampoule, pas de point d'appui, bonne accroche ! J'en suis à une dizaine de sorties, toujours confortables et satisfaisantes! Je pense qu'elles vont me faire encore longtemps !
These hikers are awesome! I went hiking soon after they arrived, and the shoes were sturdy and comfortable from the start. I was looking for a waterproof vegan hiker, and these are perfect plus I have a feeling that they will last a long while. Many vegan hiking shoes can't hold up, and I imagine logging many miles on my new pair. Thank you!